Data Protection Declaration

Customer protection is important to us, all confidential patient data are kept anonymous. Only the doctor or health care provider which registered the patient into the software tool can match patient and data.

Responsible body

We appreciate your visit to our website. First of all we would like to introduce ourselves as a responsible body in the sense of data protection law:

SymCollect GmbH
Sperberweg 1
86853 Langerringen

Phone: +49 (0)172 633 1080

Legal court Augsburg

Company registration number: HRB 28212

VAT number: DE292055342

General Manager: Bernhard Ammann

Data protection

Customer protection is important to us, all confidential patient data are kept anonymous.

Only the doctor or health care provider which registered the patient into the software tool can match patient and data.

General information

We place great value on data protection and on your privacy. For this reason, we comply strictly to the provisions of the Data Protection Law of Germany (Bundes-Datenschutzgesetz). Personal details will only be compiled and saved by this website in a technically necessary scope. We do not sell, rent or otherwise disclose personal information collected by our site to third parties. In this privacy declaration we provide an overview of the type of data we collect, the purposes for which we collect it, and our efforts to ensure it remains protected. This privacy declaration applies to this website only and does not apply to any website to which this website provides a link.

Limitation of liability, no contractual relationship

The content of this website has been created with a maximum of accuracy. The provider cannot take over guarantee that the contents provided are correct, complete and up to date. The utilization of the information provided on this website takes place at the user’s own risk. Contributions characterized by name express the respective author’s individual opinion which may differ from the provider’s one. The mere use of this website does not result in a contractual relationship between the user and the provider. To that extent also no contractual or quasi-contractual requirements result against the offerer.

In case of establishing a contract through the usage of this website the following preventive liability exclusions are established and valid: The provider is liable for intent and gross negligence as well as violating the fundamental contractual obligation (cardinal obligation).

Under restriction of the compensation to replacement for contractual damage foreseeable upon conclusion of the contract, the provider shall be liable for such damage which was caused by negligent violation of cardinal obligations by himself or one of his legal representatives or vicarious agents. In case of negligent infringement of secondary obligations that are not cardinal obligations, the supplier is not liable. Liability for damages that occur in the scope of a guarantee or assurance given by the provider and liability for claims on the basis of the product liability law and damages resulting from injury to life, body or health remain unaffected by this.

External links

This website is also connected to third party websites (“external links”). The respective providers are responsible for these websites. The provider has tested the third party contents of the external links at the time of the first connection for legal violations. At this time, legal violations have not been noticeable. The provider does not have any influence on the present and future design as well as on the contents of the linked pages. The setting up of external links and advertisements does not mean that the provider adopts the contents of the reference or link as his own. A constant supervision of the external links without any indication of violations of the law is not reasonable to the provider. Such external links and advertisements will be immediately deleted when noticing any violations of the law.

According to the judgment passed by Hamburg district court on 12th May 1998 (312 0 85/98 – “liability for links”), the owner of a website is responsible for the contents of “linked” pages on external websites. This can only be avoided, in the view of the court, when the owner explicitly dissociates him – or herself from such contents. We herewith explicitly dissociate ourselves from all contents of pages on other websites to which links have been created from our own site, and declines any responsibility for the content of these pages. The responsibility for content lies wholly with the operators of the respective linked pages. This statement applies to all the external links on our website.

The accessibility of the website

The provider shall endeavor to ensure that the service can be retrieved with as few disruptions as possible. But even with all due care, downtimes cannot be precluded. The site operator reserves the right to amend or cancel the range on offer at any time.

Copyright and industrial property rights

The content published on this website shall be subject to German copyright law. Every use not permitted under German copyright or ancillary copyright (particularly copying, processing, propagation, translation, storage, modification or reproduction of contents by means of databases or other electronic media and systems) requires our prior written consent or that of the respective rights holder. Third party content and rights are indicated as such in this context. The unauthorized reproduction or distribution of some or all contents pages without prior consent of our websites editorial staff is not allowed and punishable. Only the copying of parts of contents for personal, private and non-commercial use is allowed. Links to the operator’s website are welcomed at any time and requires no agreement of the operator of this website. The representation of this website in third party frames requires permission.

No warning without prior contact

Should the content or presentation of these pages infringe third party rights or statutory provisions, we ask for a corresponding written message without cost note. The elimination of an infringement of intellectual property rights by these owners may not take place without our consent. We guarantee that the rightly disputed passages will be removed without any need for legal assistance. However, we will completely reject any costs incurred by you without prior contact and, if necessary, file a counterclaim for breach of the aforementioned provisions.

Data processing on this website

Our web hosting provider automatically collects and stores in the server log files information which your browser on every page request to the server. These are:

– browser type/ version

– operating system in use

– referrer URL (previously visited page)

– host name of accessing computer (IP address)

– time of server inquiry

This data is not relatable to any specific person. A combination of these data with other data sources are not carried out.

These anonymous data are evaluated only for statistical purposes and do not enable us to identify you as our user.

Right of revocation

You have, at any time, the right to gain knowledge of the data stored concerning your person, the origin and the recipient of the data as well as the purpose of the storage. Our protection representative will provide you with information regarding the personal data we have collected and saved.

Further information

Your trust is our priority. This is why we will answer all your questions regarding the processing of your personal data. If you have any questions not answered by this data protection declaration or if you require further information on any point, please consult the data protection representative by email:

Applicable law

It applies only the authoritative law of the Federal Republic of Germany.


As far as we ask you for your consent to process your data, we will inform you in clear language and easily accessible, for which cases you give your consent. Any consent requested by us is voluntary; any benefit that you wish to obtain by granting consent can be obtained without the consent, just ask us.

At any time, you have the right to revoke any consent given to us to process your personal information. This can be done by an informal message, for example via email to the email address stated in the disclaimer or an unsubscribe link (if offered by us). Your revocation does not affect the legality of the data processing carried out until then.

Storage time

Your data will in principle only be stored for as long as the purpose of the respective data processing requires. Further storage is especially considered, if this is still necessary for the prosecution by us or our other legitimate interests or if we are legally obliged to keep your data (e.g. in the context of tax retention periods, which are in principle 6 or even 10 years)

Transfer to third parties

We do not like spam any more than you do. Therefore, we will not share your data with third parties, unless this is permitted by law.

A transfer of your data can either

required for the fulfilment of a contract and then according to Art. 6 para. 1 lit. b DSGVO allowed or

based on our legitimate interest in an effective performance in accordance with. Art. 6 para. 1 lit. f DSGVO be allowed

be covered by consent given by you or

become necessary if we acc. Art. 6 para. 1 lit. c DSGVO lawful use of your data by a state or agency.

As far as your data are passed on to third parties, this is listed in this privacy statement.

Deletion, correction, restriction

You may at any time request rectification (also by supplementation) of incorrect data as well as a restriction of your processing or the deletion of your data. This applies in particular if the processing purpose has expired, a necessary consent has been revoked and no other legal basis exists or our data processing is unlawful. We will then immediately correct, block or delete your personal data within the legal framework.


For the right to object to the receipt of advertising, our text applies for consent:

At any time, you have the right to revoke your consent to the processing of your personal data. This can be done by an informal message, for example via an email to the email address stated in the disclaimer or an unsubscribe link (if offered by us). Your revocation does not affect the legality of the data processing carried out until then.

Data transfer

You may require us to transmit the data stored about you in machine-readable form.


Insofar as you feel that your rights have been infringed by our data processing, you can file a complaint with the competent supervisory authority (here you will find a list of authorities).

Change of privacy policy

If a change to the privacy policy is required for legal or factual reasons, we will update this page accordingly. No changes are made to the user’s consent.

Google Maps

We use in the context of our legitimate interest in a technically flawless online offer and its economic-efficient design and optimization in accordance with. Art. 6 para. 1 lit. f DSGVO the Google Maps API, a map service of Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94.043 USA (“Google”), to display an interactive map.

Through the use of Google Maps, in particular through active Java scripts, information about your use of this website (including your IP address) can be transmitted to a Google server in the USA and stored there. Google has submitted to the Privacy Shield Framework, for more information about your rights, see For more information about Google’s use of your information, please refer to Google’s Privacy Policy here.

If you do not want to transfer your data, you can deactivate the execution of Java scripts in your browser or install a blocker that prevents the execution of Java scripts (e.g. We point out, however, that this may affect the use of our and other websites.